! · Hard times

Risk, contracts and protection

Most crises are cheaper to prevent than to survive. A few basic protections, like written agreements, the right insurance, backups and separated finances, cost little now and can save the business later. A few hours of preparation buys real peace of mind.

2 min readTools: Protection check

Think about risk like a detective

For each risk, ask two questions: how likely is it, and how bad would it be? Something unlikely but devastating, like a data breach or a lawsuit, deserves protection even if it feels remote. Something likely but small, like an occasional late payment, needs a routine, not insurance.

Get it in writing

Handshake agreements feel friendly until there's a disagreement. A short written agreement protects both sides because it makes expectations clear before work starts. For client work, it usually covers:

  • What's included, and what isn't. See scope creep on Clients & Pricing.
  • Price, payment terms and what happens if payment is late.
  • Timelines and what each side needs to provide.
  • How either side can end the agreement, and with how much notice.
  • Who owns the work, and how confidential information is handled.
  • Limits on liability, where appropriate.

Have an attorney review your standard agreement once, then reuse it.

Risk areaBasic protectionWho to ask
Lawsuits from mistakesProfessional liability insurance for service businesses, plus clear written agreementsInsurance agent, attorney
Accidents and propertyGeneral liability and property insuranceInsurance agent
Employee injuriesWorkers' compensation, which most states require for employersInsurance agent, state rules
Data loss or breachBackups, strong passwords, two-factor login, cyber insuranceIT help, insurance agent
Personal liabilityThe right business structure, and business and personal finances kept separateAttorney, accountant
Losing a key personDocumented procedures and cross-trainingYour systems
Tax and complianceMoney set aside for taxes, deadlines on a calendar, a professional to checkAccountant, enrolled agent
Tool · protection check

How protected is your business?

Check each one that's true today.
The BBG take

Run the worst case before it runs you

What-ifs

Once a year, run a premortem on the whole business: "It's a year from now and the business failed. Why?" The answers are your risk list.

Tight ship

Backups, renewals and filing deadlines are the boring routines that quietly protect everything else. Put them on a calendar.

Reality check

Insurance and legal review cost money. Compare that with what one uncovered lawsuit or lost client file would cost.

Know your limits

This is where self-consulting stops. Contracts, insurance and business structure need a qualified professional.

General education only, not legal or insurance advice. Requirements vary by state and industry. Talk to an attorney, insurance professional and accountant about your business.