Thinking, Fast and Slow
Daniel KahnemanYour quick, intuitive judgments are often wrong in predictable ways. Slow down for decisions that matter, and check the outside view.
Applied in: The Dossier Method →■ · About
The books behind the ideas in this manual. Each one has a one-line takeaway in our own words and a link to the page where we put it to work.
These are summaries of ideas, not substitutes for the books. If one of these takeaways helps, read the original. The authors explain their ideas far better and in far more depth than a one-line summary can.
30 books · 7 topics
Your quick, intuitive judgments are often wrong in predictable ways. Slow down for decisions that matter, and check the outside view.
Applied in: The Dossier Method →Widen your options, test your assumptions, get distance before deciding, and prepare to be wrong with tripwires.
Applied in: Tough Calls →A good decision can have a bad outcome. Judge your reasoning, not just your results.
Applied in: The Decision Quality Grid →Experts still skip steps under pressure. Simple checklists prevent the most common failures.
Applied in: Tight Ship →Run a small company on a simple system: a clear vision, a few quarterly priorities, a weekly scorecard and a weekly meeting.
Applied in: The One-Page Plan →Get the right people first, face the hard facts honestly, and focus on what you can be best at and what pays.
Applied in: Where You Compete →Growth needs the right people, a clear strategy, disciplined execution and enough cash, all at once.
Applied in: Grow Without Breaking →Instead of beating competitors at the same game, change what customers compare by eliminating, reducing, raising and creating.
Applied in: Where You Compete →The battle happens in the customer's mind. A clear, simple, specific position beats a broad one.
Applied in: Where You Compete →A business that runs without its owner, sells a standard product and has recurring revenue is worth far more.
Applied in: Worth Selling →Make offers more valuable by raising the result and the customer's confidence, and cutting the time and effort it takes.
Applied in: Your Offer →The customer is the hero of the story. Your business is the guide with a plan.
Applied in: Your Offer →In larger sales, asking about the buyer's problems and their cost beats pitching your product.
Applied in: A Simple Sales Process →People will be polite about your idea. Ask about what they actually did in the past, not what they think they'd do.
Applied in: A Simple Sales Process →Service is doing the work right. Hospitality is how people feel while you do it. Clients stay for the second.
Applied in: Keep Your Clients →Take profit first and run the business on what's left, using separate accounts so the money is protected.
Applied in: Profit First →Owners don't need to be accountants, but they need to understand what the three statements say and where the numbers come from.
Applied in: Cash Flow →Work on your business, not just in it. Build it as if you'd copy it, with every important task documented.
Applied in: Systems & Procedures →A process is only as fast as its slowest step. Find the bottleneck and fix it before anything else.
Applied in: Systems & Procedures →Know where your time goes, focus on your contribution, and do first things first.
Applied in: The Owner's Time →The leader owns everything in their world, including the failures. No excuses, no blaming.
Applied in: Tight Ship →A manager's output is the output of their team. One-on-ones, meetings and training are the manager's main tools.
Applied in: Meetings & Reviews →Start every hire with a scorecard of outcomes, then use structured interviews and real reference checks.
Applied in: Hiring Like a Detective →Teams fail in layers: no trust, fear of conflict, weak commitment, avoided accountability, ignored results.
Applied in: Team, Trust & Culture →Good feedback means caring personally and challenging directly, at the same time.
Applied in: Team, Trust & Culture →Teams learn and perform better when people feel safe to speak up, ask questions and admit mistakes.
Applied in: Team, Trust & Culture →Focus on interests, not positions, and know your best alternative before you negotiate.
Applied in: Negotiation →People agree more readily when they feel understood. Label emotions and ask calibrated questions.
Applied in: Negotiation →There's no recipe for the hardest moments. Face them directly, tell people the truth and keep moving.
Applied in: Crisis Mode →Test ideas small, measure what happens and be ready to pivot when the evidence says so.
Applied in: Pivot to Survive →